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We will only
use or disclose your personal information with
your consent. We will only retain your information
as long as necessary to fulfill identified purposes.
We will protect your personal information.
You are entitled to question us about our compliance
with any of these principles.
We request personal information about customers
to help us serve our customers. This information
can include your name, address, phone number(s),
fax number(s), email address(es) or website URL.
We obtain this information from our online order
forms, invoice payment forms, and from personal
contact.
We only collect personal information that we
need for the following purposes:
1) To understand your needs and to meet those
needs.
2) To detect and prevent fraudulant ordering from
Primeline Connections.
3) To meet legal requirements and to protect both
our customers and Primeline Connections from legal
action(s).
Information We Collect
You can visit all public areas of our site without
providing any personal information about yourself.
Our Web site tracks only information based on
a visitor's Internet Protocol address (IP). Information
collected includes the date and time of visit,
the type of Internet browser used to access the
site, the country of origin and the referring
URL address. This data is used to create statistics
on site usage, track Primeline Connections's search
engine marketing and to improve online services.
Cookie Usage
To help us manage our web site, we may set a
cookie on your computer that expires when you
close your web browser.
Links To Outside Sites
Primeline Connections' website contains links
to other web sites that Primeline Connections
designed, that are affiliated with Primeline Connections,
or have a business relationship with Primeline
Connections.
We welcome any questions or concerns about our
Privacy Policy, or the practices of our websites.
If you have any such questions or concerns, please
contact us at info@primeline.ca.
Primeline Connections reserves the right to amend
its Privacy Policy at any time without notice.
Please check this page periodically for changes.
Privacy Code
Last updated: 03/05/06
PrimelineConnections.com (Primeline Connections)
is committed to protecting your privacy and safeguarding
your personal information. Primeline Connections
has implemented the below "Privacy Code"
to comply with the Personal Information Protection
and Electronic Documents Act (PIPEDA) which came
into effect January 1, 2004. PrimelineConnections.com
respects the privacy of our clients and we are
committed to keeping your personal information
private, secure, accurate, and confidential.
What Is Personal Information?
Personal information includes any factual or
subjective information, recorded or not, about
an identifiable individual. This includes information
in any form, such as:
1) age, name, income, ethnic origin, or blood
type
2) opinions, evaluations, comments, social status,
or disciplinary actions
3) employee files, credit records, loan records,
medical records, existence of a dispute between
a consumer and a merchant, intentions (for example,
to acquire goods or services, or change jobs)
Personal information does not include the name,
title, business address or telephone number of
an employee of an organization.
Information We May
Collect And What We Do With Such Information
We collect and use information about you and
your use of our website and our products and services
(herein called "Information") to:
1) Initiate and maintain a business relationship
with you as our customer in connection with our
products and services.
2) Provide you with personalized services and
product offerings by use of direct marketing to
our current customer base, as well as new potential
customers.
3) Comply with any legal requirements or requests
due to a legal proceeding.
The Personal Information Protection and Electronic
Documents Act (PIPEDA) utilizes the model code
from the Canadian Standards Association (CSA).
The code was developed by business, consumers,
academics and government under the auspices of
the Canadian Standards Association. It lists 10
principles of fair information practices, which
form ground rules for the collection, use and
disclosure of personal information. These principles
give individuals control over how their personal
information is handled in the private sector.
An organization is responsible for the protection
of personal information and the fair handling
of it at all times, throughout the organization
and in dealings with third parties. Care in collecting,
using and disclosing personal information is essential
to continued consumer confidence and good will.
Primeline takes our Privacy code seriously, which
is based on the below 10 principles:
1. Accountability
PrimelineConnections.com is responsible for information
under our control. We have assigned an individual
who is accountable for our organization's compliance
to the Privacy Principles set out by the Personal
Information Protection and Electronic Documents
Act (PIPEDA).
2. Identifying Purposes
Whenever we collect information from a customer
or potential customer we identify the purpose
for which the information will be used.
3. Consent
Consent and knowledge of the individual is required
before we collect or disclose any personal information,
except in cases where it is inappropriate.
4. Limiting Collection
We only collect information that is necessary
for the purpose identified by our organization.
5. Limiting Use, Disclosure, and Retention
Just as Primeline Connections takes steps to
limit the types of information we collect from
you, we carefully regulate how we handle your
personal information. We do not use your information
for purposes other than those to which you have
consented, or as required by law (for example
in a legal investigation).
Should Primeline Connections require the services
of third parties to handle your information, we
will require them to adhere to privacy procedures
that will keep your information confidential.
These third parties will be given only the information
necessary for performing their information-handling
services.
Primeline Connections does not sell or trade
personal information for commercial purposes.
Primeline Connections is committed to retaining
your personal information only as long as is necessary
for the purposes for which it was collected. Primeline
Connections is also committed to deleting or destroying
the records containing that information when they
are no longer required; this will be done in ways
that will ensure your continued privacy.
6. Accuracy
We are committed to ensuring that our records
of your personal information are accurate, complete,
and up-to-date. Although it is your responsibility
to inform Primeline Connections of any relevant
changes in your personal information, we will
take steps to ensure that you are able from time
to time to verify the information in your file.
7. Safeguards
Primeline Connections uses appropriate safeguards
to protect the privacy of your personal information.
These safeguards are designed to prevent unauthorized
access, disclosure, copying, use, or modification.
Your records are accessible only to staff who
have been given the authority to access them and
only as is necessary to provide services to you.
8. Openness
So that you can be confident that Primeline Connections
is handling your personal information appropriately,
Primeline Connections will make information about
its policies and practices concerning management
of personal information readily available to you.
As such, Primeline Connections lists our policies
on our website for viewing 24 hours a day, 7 days
a week for reading by all.
9. Individual Access
If at any time you have a question about our records
containing your personal information, we will
do our best to answer it. You have the right to
be told about the kind of personal information
Primeline Connections maintains, how it is used,
and with whom it is shared. You are entitled to
challenge the factual accuracy as well as the
completeness and relevance of our records. Incorrect
information will be promptly corrected or, if
necessary, deleted.
In special circumstances, Primeline Connections
may need to refuse or limit an access request,
for example when disclosure of the information
will reveal personal information about another
person or interfere with a legal investigation.
Most inquiries about our records containing your
personal information will be answered at no cost
to you. In special circumstances, however, it
may be necessary to charge a fee, for example
when a lot of staff time is required to gather
requested information. If a fee is necessary,
you will be told in advance.
10. Challenging Compliance
An important measure of Primeline Connections'
compliance with the ten privacy principles is
your perception of our practices and procedures.
We welcome your comments and suggestions concerning
this privacy statement and will respond to any
concerns you may have about its application.
You can request a copy of the CSA Model code
for the protection of personal information directly
from the Canadian Standards Association. |
